Frequently Asked Questions
Where are Puronics systems made?

Puronics consumer Water Products are made in USA.

How long is my warranty?

The length of the warranty depends on the Puronics systerm you own.
For complete details,please check your warranty card or call our customer service department at 1-877-836-1168.

What is Reverse Osmosis?

A water treatment method used to remove dissolved inorganic chemicals and suspended particulate matter from a water supply. Water, under pressure, is forced through a semi-permeable membrane that removes molecules larger than the pores of the membrane.

What is a semipermeable membrane?

A semipermeable membrane is a membrane that will pass some atoms or molecules but not others. Saran wrap is a membrane, but it is impermeable to almost everything we commonly throw at it. The best common example of a semipermeable membrane would be the lining of your intestines, or a cell wall. Gore-tex is another common semipermeable membrane. Gore-tex fabric contains an extremely thin plastic film into which billions of small pores have been cut. The pores are big enough to let water vapor through, but small enough to prevent liquid water from passing.

Why shouldn't I use generic supplies, parts or filters at discount and hardware stores to use in my

All the products and supplies developed by Puronics are designed and tested to meet Puronics' high standards and to optimize performance of your Puronics system. Purchasing Non-Puronics products could affect this performance and/or cause difficulty in the operation of your Puronics system.

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